Senior Product Manager for Consumer Experience

5 days ago


Singapore Shopee Full time
Job Description:

We are seeking a seasoned Product Manager to lead our efforts in delivering exceptional consumer experiences on the Shopee marketplace. The successful candidate will be responsible for championing new user conversion initiatives, driving user retention through loyalty programs and membership systems, and optimizing user interactions and overall experience in Me Page.

Key Responsibilities:
  • Champion new user conversion initiatives, deliver seamless UX for account registration, login, and account management.
  • Lead initiatives to drive user retention via Shopee loyalty programs and membership systems.
  • Drive user engagement and traffic to key business modules by optimising user interactions and overall experience in Me Page.
  • Innovate scalable infrastructure and user-friendly tools for access control in accordance with internal data security policies and external SOX compliance.
  • Foster cross-team collaboration across business stakeholders, design, and engineering teams to deliver high-quality and scalable products.

Requirements:
  • Bachelor's degree or above in Business Analytics, Statistics, Computer Science, and Mathematics or a related science/tech field.
  • Prior minimum 3 years' working experience in delivering enterprise solutions in the Consumer Identity and Access Management (CIAM) and Security space, or product management experience in consumer experience fields.
  • Self-starter mentality with ability to manage multiple projects in a dynamic and agile working environment.
  • Effectively communicate complex business/technical information with different audiences verbally or in writing.
  • Analytical and quantitative reasoning skills.
  • Good critical thinking and data-based decision-making skills.
  • Adaptable, open-minded, quick learner.


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