Student Residence Leader

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

**Job Overview**

Nanyang Technological University (NTU) invites applications for a Deputy Cluster Lead position in the Office of Campus Housing (OCH). As a key member of our team, you will play a crucial role in ensuring the smooth operation of our student hostels and providing exceptional service to our residents.

In this role, you will have the opportunity to develop your leadership skills, working closely with colleagues from various departments to deliver high-quality services. If you have a strong passion for customer service, leadership, and problem-solving, we encourage you to apply.

Key Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and engagement.
  • Manage and oversee the daily operations of the hostel, ensuring that all tasks are completed efficiently and effectively.
  • Collaborate with other departments to resolve issues and provide support to residents.
  • Conduct regular inspections to ensure the quality and safety of the hostel facilities.
  • Develop and maintain relationships with external partners and vendors to ensure seamless service delivery.
  • Recruit, train, and supervise staff to ensure they have the necessary skills and knowledge to perform their duties.

**What We Offer**

Nanyang Technological University (NTU) offers a dynamic and supportive work environment, with opportunities for professional growth and development. We provide competitive salaries, comprehensive benefits, and a range of employee perks and rewards.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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