Student Accommodation Coordinator

5 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Deputy Cluster Lead Job Description

The Office of Campus Housing (OCH) serves to make NTU a university with the best-in-class campus for learning, working, and living. Our mission is to provide an optimal on-campus living environment for students and faculty to excel in learning, research, teaching, and other NTU-related work.

Key Responsibilities
  1. Manage hostel applications and room assignments, ensuring timely completion and accuracy.
  2. Conduct thorough inspections to guarantee high-quality rooms for students.
  3. Process accurate billing and collections for hall fees and other payable items.
  4. Foster collaboration with departments and vendors to maintain updated information on maintenance/repairs.
  5. Engage with student residents to address concerns and contribute to problem-solving.
  6. Plan and communicate maintenance schedules and other relevant information to residents.
  7. Evaluate safety and security measures through routine walkthroughs of OCH-managed premises.
  8. Investigate incidents and compile supporting documentation for incident reports.
  9. Maintain accurate records of resident details, occupancy status, and availability.
  10. Oversee stock-taking exercises and disposal of managed inventory and assets.
  11. Define procurement requirements and prepare quotations and tenders.
  12. Supervise and manage staff within the Hall Office to achieve optimal outcomes.
Requirements
  • A degree with over 5 years of experience in residential management, customer service, hospitality management, or central administration.
  • Advantageous to have experience in student hostels, staff housing, or hospitality services.

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