Customer Experience Manager

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...

The role of the Customer Experience Manager is to assist the Customer Experience (CX) Management team in the smooth running of front-of-house services, to be an exemplary role model to other members of staff - to coach and guide them and to provide a friendly, efficient and knowledgeable service to all our customers. **Key Responsibilities** Customer...

Job Title: Customer Experience ManagerWe are seeking a highly skilled and dedicated Customer Experience Manager to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through effective management of customer bookings, walk-ins, and the full ticketing process.Key Responsibilities:Manage customer...

Job Title: Customer Experience ManagerThe Customer Experience Manager will be responsible for driving initiatives to enhance service delivery to the public. This role requires a strong understanding of customer insights and experience, as well as excellent presentation, writing, and communication skills with various stakeholders.Key Responsibilities:Conduct...

**Tasks**: - Drive the regional strategy and ensure cross-functional integration, management, and planning for a best-in-class Customer Experience across the customer journey, maximizing customer excitement at each individual touchpoint. - Manage and develop the Customer Experience function to enhance performance by setting clear KPIs and measuring against...

Job Title: Customer Experience Manager The Role: We are seeking a skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for ensuring that customers receive exceptional service and support. Key Responsibilities: Manage customer complaints and issues in a timely and professional manner. ...

Job Title: Customer Experience ManagerThe Role:We are seeking a skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for ensuring that customers receive exceptional service and support.Key Responsibilities:Manage customer complaints and issues in a timely and professional manner.Collaborate with...

Roles & ResponsibilitiesPosition SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Drives result by developing and executing short term action plans and long-term strategies. Leads brand initiatives to create an excellent Associate and customer experience while meeting and...

Job Title: Customer Experience ManagerRole Summary:We are seeking an experienced professional to join our customer services team as a Customer Experience Manager. This role will involve working with customers and patients to deliver exceptional service and support.Key Responsibilities:To act as a point of contact for customers and patients, providing...

Join to apply for the Manager, Customer Experience role at Singtel Be a Part of Something BIG At Singtel, our customers are central to our business. Gaining insight into their needs, motivations, and how we can better serve them is essential to shaping our business strategy. Customer experience remains a fundamental element of this approach. We are...