Senior E-commerce Operations Manager

2 days ago


Singapore ULIAO PTE. LTD. Full time
About the Role

We are seeking a highly skilled Senior E-commerce Operations Manager to lead our e-commerce efforts and drive business growth. As a key member of our team, you will be responsible for developing and executing comprehensive e-commerce strategies to increase sales and brand visibility.

Key Responsibilities
  • E-commerce Strategy Development: Oversee the day-to-day management of key e-commerce platforms, including Shopify, Lazada, Shopee, and other regional online marketplaces. Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
  • Product Listings & Merchandising: Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications. Implement and manage promotional campaigns, product bundling, and category merchandising.
  • Digital Marketing Integration: Collaborate with the marketing team to create integrated digital marketing campaigns, leveraging SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.
  • Customer Service and Inventory Management: Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support. Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
Requirements
  • Proven track record in e-commerce operations, preferably with experience in managing multiple e-commerce platforms.
  • Strong analytical skills, with the ability to analyze platform performance metrics and apply insights to refine strategies.
  • Excellent communication and leadership skills, with the ability to collaborate with cross-functional teams.
  • Knowledge of digital marketing principles, including SEO, SEM, and content marketing.
What We Offer
  • A competitive salary range of SGD 8,000 - SGD 12,000 per month, depending on experience.
  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • A comprehensive benefits package, including medical insurance and annual leave.


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