E-Commerce Operations Manager

5 days ago


Singapore CHUAN HENG IMPORT & EXPORT PTE LTD Full time
About CHUAN HENG IMPORT & EXPORT PTE LTD
At CHUAN HENG IMPORT & EXPORT PTE LTD, we are committed to delivering exceptional e-commerce experiences to our customers. As an E-Commerce Operations Manager, you will play a pivotal role in driving the success of our online store.

About the Role
We are seeking a highly skilled and experienced E-Commerce Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our e-commerce platform, ensuring seamless customer experiences, and driving sales growth. Key responsibilities include:

  • Managing and coordinating all aspects of our e-commerce platform, including online shop management, marketplace administration, and inventory management.
  • Processing orders with accuracy and timeliness, ensuring timely shipments and resolving any issues that may arise.
  • Assisting in planning, creating, and managing e-commerce promotion activities to drive sales growth.
  • Collaborating with warehouse operations to ensure efficient inventory management and timely shipments.
  • Fostering strong relationships with customers through effective communication and issue resolution.


About You
To succeed in this role, you will require:

  • A minimum Diploma in any discipline and at least 2 years of experience in e-commerce marketplace administration and sales.
  • An understanding of Search Engine Marketing (SEM) and Search Engine Optimization (SEO) processes would be advantageous.
  • Excellent administrative, organizational, and problem-solving skills, with the ability to multitask and work in a fast-paced environment.


About the Benefits
As an E-Commerce Operations Manager at CHUAN HENG IMPORT & EXPORT PTE LTD, you can expect a competitive salary ranging from SGD $55,000 to SGD $75,000 per annum, depending on your experience and qualifications. Our comprehensive benefits package includes medical and dental coverage, paid leave, and opportunities for professional growth and development.

This is a unique opportunity to join a dynamic team and contribute to the growth and success of our e-commerce business.

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