Senior E-commerce and Operations Manager

1 day ago


Singapore KINEXCS PTE. LTD. Full time
About KINEXCS PTE. LTD.
Kinexcs is an innovative AI-driven health platform and wearables company, dedicated to enhancing mobility and quality of life for individuals worldwide. By leveraging cutting-edge technologies, the company aims to alleviate the burden of musculoskeletal conditions affecting a significant portion of the global population.

Job Overview
We are seeking an experienced Senior E-commerce and Operations Manager to join our team. This key role will be responsible for driving sales growth, optimizing online store performance, and ensuring seamless customer experiences across all e-commerce channels. As a critical member of our operations team, you will play a vital part in developing and executing strategies to increase online visibility, conversion rates, and revenue. Your expertise will help us stay ahead in the competitive e-commerce landscape.

Key Responsibilities:
- Oversee the day-to-day management of our e-commerce platforms and other online sales channels, ensuring efficient operations and optimal performance.
- Collaborate with cross-functional teams to maintain accurate product listings, pricing, and inventory across all online touchpoints.
- Develop and execute digital marketing campaigns to drive traffic, increase sales, and enhance brand visibility.
- Analyze shop performance, generate reports on key metrics, and provide actionable insights to inform business decisions.
- Foster strong relationships with customers, addressing inquiries, concerns, and feedback to maintain a positive brand image and exceptional customer service.

Requirements:
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience in e-commerce operations, preferably in a senior role.
- In-depth knowledge of e-commerce platforms, content management systems, and digital marketing tools.
- Strong analytical skills, attention to detail, and ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with a proven track record of effective collaboration and teamwork.
- Ability to adapt quickly to changing market trends and prioritize tasks accordingly.

The ideal candidate will possess a deep understanding of the e-commerce landscape, a passion for innovation, and a commitment to delivering exceptional results. If you're a motivated professional looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.

Salary Estimate: The estimated salary range for this position is between $80,000 to $110,000 per annum, depending on qualifications and experience.

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