Customer Service Representative for a Reputed Bank
3 days ago
PERSOLKELLY SINGAPORE PTE. LTD. is seeking a skilled Customer Service Representative to join our team in Singapore.
The successful candidate will have the opportunity to work with a reputable bank, providing excellent customer service and support to clients.
Job Summary
We are looking for a highly motivated and detail-oriented individual to handle inbound calls, resolve customer queries, and provide product information.
About Us
PERSOLKELLY SINGAPORE PTE. LTD. is a leading recruitment agency in Singapore, specializing in temporary and permanent staffing solutions.
Job Description
As a Customer Service Representative, you will be responsible for:
- Handling inbound calls from clients and resolving their queries in a timely and professional manner;
- Providing product information and answering questions about banking services;
- Working collaboratively with colleagues to achieve team goals and objectives;
- Meeting or exceeding productivity and quality standards;
- Attending training sessions to enhance your skills and knowledge.
Requirements
To be successful in this role, you will need:
- A minimum of ITE or 'O' levels qualification;
- At least 1 year of experience in call centre or customer service environment;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment with multiple priorities;
- Basic PC skills and proficiency in MS Office applications;
- Availability to work on staggered/rotational shifts, including weekends and public holidays.
Benefits
We offer a competitive salary package, including a basic salary range of SGD 30,000 - SGD 45,000 per annum, depending on experience.
How to Apply
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to us.
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