Customer Service Representative for a Reputed Bank

3 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

PERSOLKELLY SINGAPORE PTE. LTD. is seeking a skilled Customer Service Representative to join our team in Singapore.

The successful candidate will have the opportunity to work with a reputable bank, providing excellent customer service and support to clients.

Job Summary

We are looking for a highly motivated and detail-oriented individual to handle inbound calls, resolve customer queries, and provide product information.

About Us

PERSOLKELLY SINGAPORE PTE. LTD. is a leading recruitment agency in Singapore, specializing in temporary and permanent staffing solutions.

Job Description

As a Customer Service Representative, you will be responsible for:

  • Handling inbound calls from clients and resolving their queries in a timely and professional manner;
  • Providing product information and answering questions about banking services;
  • Working collaboratively with colleagues to achieve team goals and objectives;
  • Meeting or exceeding productivity and quality standards;
  • Attending training sessions to enhance your skills and knowledge.

Requirements

To be successful in this role, you will need:

  • A minimum of ITE or 'O' levels qualification;
  • At least 1 year of experience in call centre or customer service environment;
  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment with multiple priorities;
  • Basic PC skills and proficiency in MS Office applications;
  • Availability to work on staggered/rotational shifts, including weekends and public holidays.

Benefits

We offer a competitive salary package, including a basic salary range of SGD 30,000 - SGD 45,000 per annum, depending on experience.

How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to us.



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