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Front-Line Customer Service Professional

3 weeks ago

Singapore beBeeCustomerSupport Full time $3,000 - $4,500
Customer Service Representative

We are seeking dedicated professionals to join our front-line team as a Customer Service Executive. The successful candidate will be responsible for providing exceptional customer support and playing a key role in maintaining positive relationships with clients.

  • Key Responsibilities:
  • Handle incoming calls, emails, and walk-in enquiries from customers in a professional and courteous manner.
  • Provide timely and effective resolutions to customer complaints and concerns.
  • Assist with administrative tasks such as patient registration, appointment scheduling, and medical record management.
  • Contribute to the development of comprehensive treatment plans and implement strategies to improve customer satisfaction.
  • Collaborate with colleagues to ensure seamless communication and resolution of customer issues.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Requirements:

  • Diploma or degree in a relevant field (e.g., business administration, communications).
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Basic computer skills and familiarity with software applications.

Benefits:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.