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Shipping Operations Coordinator

2 weeks ago

Singapore beBeeNegotiation Full time $72,000 - $108,000
About the Role

This role focuses on providing exceptional customer service and ensuring consistent service performance levels.

  • Assist with tender management and agreements for key account customers (BCO).
  • Strive for improvements when interacting with customers, leveraging internal systems for continuous improvement of service levels.
  • Coordinate communications with overseas account managers to resolve issues.
  • Ensure timely and accurate updates of all filing rates and contractual terms in the system for non-Tender contracts and expiring rates.
  • Analyze Sales KPI / KAR performance using the internal system.
Required Skills and Qualifications

The ideal candidate will possess a strong background in shipping-related disciplines, with at least a Diploma or Degree. A minimum of 2 years of container shipping operation working experience is preferred.

  • Proficient in MS Office skills such as Excel, Word, and PowerPoint applications.
  • Possess interpersonal skills with a high level of integrity and professionalism.
  • Possess strong negotiation and analytical skills.
  • A team player who can work independently.
About Us

Ocean Network Express is a global leader in the shipping industry, driven by exceptional customer service and a sustainable future.

We are looking for candidates who share our commitment to creating a positive impact, both for our clients and our community.