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Customer Service and Sales Executive

2 months ago

Singapore UCMHP ACADEMY PTE. LTD. Full time
Job Description

We are seeking a highly motivated and experienced professional to join our team as a Customer Service and Sales Executive at UCMHP Academy PTE. LTD.

Key Responsibilities:

  • Provide administrative support to the operations team, including office and sales duties.
  • Handle customer inquiries and feedback through various channels, ensuring timely and effective resolution.
  • Assist in coordinating online events, training sessions, and exhibitions, including setup and monitoring.
  • Develop and implement marketing strategies to increase sign-up rates and customer engagement.
  • Process orders, sales invoices, and administrative tasks with high accuracy.
  • Conduct market research and analyze data to inform sales and marketing decisions.
  • Support ad-hoc projects assigned by management, demonstrating flexibility and adaptability.
  • Work collaboratively with the team to achieve business objectives, requiring strong communication and interpersonal skills.

Requirements:

  • At least 1 year of relevant working experience in digital marketing, with a proven track record of success.
  • Strong understanding of modern marketing techniques and commercial trends.
  • Excellent communication and networking skills, with a passion for sales and customer service.
  • Good command of English (written and spoken), with the ability to work well under pressure and multitask.
  • Computer literacy, including Microsoft Office, PowerPoint, Word, and Excel.