Customer Service Associate

4 weeks ago


Singapore GOLD AND DOLLAR SHOP PTE. LTD. Full time

Our retail sales professional will engage with customers on social media, update inventory records, and provide exceptional customer service. Key responsibilities include responding to customer inquiries, updating inventory records, and providing after-sales support. The ideal candidate will have excellent communication skills and the ability to multitask. As a member of our team, you will work together with operations to ensure a smooth fulfillment process and be responsible for prospecting and promoting our products and services. The successful candidate will be self-motivated and driven to achieve sales targets, with a positive work attitude and ability to work on weekends and public holidays. The candidate must have 1-2 years of customer service experience and be able to handle complaints and feedback competently. Additional requirements include excellent phone etiquette and verbal, written, and interpersonal skills, as well as the ability to work in a multilingual environment. If you are passionate about helping others and driving client satisfaction, we encourage you to apply for this exciting opportunity at GOLD AND DOLLAR SHOP PTE. LTD.



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