
IT ServiceNow Platform Expert
5 days ago
We are seeking a highly skilled IT professional to join our team as a ServiceNow expert. The ideal candidate will have extensive knowledge and experience in configuring, developing, supporting, and maintaining the ServiceNow platform.
The successful candidate will be responsible for serving as the key technical resource for the configuration, development, support, and maintenance of the ServiceNow platform. This includes leading the efforts in requirements gathering and developing/documenting process workflows, defining technical solutions for architecture and design that are aligned with the client's business problems and ServiceNow implementation best practices.
The role also involves providing advanced support for ServiceNow by troubleshooting a variety of application problems, implementing bug fixes, and performing root cause analysis. Additionally, the candidate will participate in discovery sessions and process definitions with team lead and other developers.
Required Skills and Qualifications- Bachelor's degree in information technology, Management Information Systems, Computer Science or related field and/or a technology focused MBA or comparable experience.
- ServiceNow Certified System Administrator (CSA) certification required. Other product CIS certifications preferred, but not mandatory.
- Minimum 4-6 years of relevant experience on end-to-end ServiceNow implementation experience preferred for Senior Associate to Assistant Manager roles, and minimum 8 years of relevant experience on end-to-end ServiceNow implementation experience preferred for Manager roles.
As a member of our team, you will have access to various benefits, including:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Opportunities for professional growth and development through training and education programs.
- A dynamic and supportive work environment.
At [Company], we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background, and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities.
We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through flexible working arrangements, which enable agile and innovative teams to help deliver our business goals.
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