Help Deliver Exceptional Customer Experiences

5 days ago


Singapore beBeeCustomerService Full time $2,500 - $3,000
Customer Service Role

We are seeking a skilled Customer Service professional to deliver exceptional customer experiences.

  • Key Responsibilities:
  • Communicate with customers, understand their needs and address queries efficiently.
  • Resolve customer feedback and concerns in a timely manner.
  • Ensure customer satisfaction by providing a wonderful experience.
  • Handle phone enquiries with courtesy and attend to customer needs.
  • Serve light refreshments and cater to customers' requirements.
  • Schedule appointments and perform other duties as assigned.
  • Collect customer feedback for continuous improvement.

The ideal candidate will be well-groomed, possess good communication skills, and demonstrate a passion for serving customers.

Requirements
  • A service-oriented individual committed to delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Prior experience in customer-facing roles, preferably in the beauty industry.

As a valued team member, you can expect:

  • Training to help you excel in your role.
  • Opportunities for career growth and development within the company.
  • Staff discounts and birthday vouchers.
  • Annual leave, marriage, and compassionate leaves.
  • Good performance annual increments and referral incentives.


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