Venue Manager
1 day ago
We are seeking a seasoned leader to run our venue with excellence. As a Venue Leader, you will be responsible for creating exceptional customer experiences by delivering seamless venue operations.
This role involves driving quality standards, people management, maintaining a safe working environment, and ensuring commercial results. If you have the passion for leading a team and delivering outstanding results, we would love to hear from you.
Key Responsibilities:- Model ideal customer service standards and ensure every team member is committed to doing the same.
- Deliver serviced-based training and coaching for Team Members and other venue leaders as required.
- Manage all food inventory to maximise sales and profitability.
- Drive a high level of product knowledge among the team through training.
- Manage and lead all team members through the entire employment lifecycle.
- Recruit and onboard new team members as required.
- Record and act upon any identified hazards in the venue.
- Provide feedback and ongoing coaching of the team to build on product quality, knowledge, and service skills.
- Implement performance management plans with underperforming team members as required.
- Product Knowledge
- Coaching
- Management Skills
- Leadership
- Interpersonal Skills
- Inventory
- Marketing
- Strategy
- Business Planning
- Project Management
- Accountability
- Communication Skills
- Team Leader
- Customer Service
- Performance Management
- People Management
We offer a dynamic work environment that fosters growth and development. Our team is passionate about delivering exceptional results and making a positive impact. If you share our values and are looking for a challenging opportunity, apply now
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