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Key Account Manager

2 months ago

Singapore ARMACELL ASIA PTE. LTD. Full time
About the Role

We are seeking a highly skilled and experienced Key Account Manager to join our team at Armacell Asia Pte. Ltd. as a Business Development Specialist. This role will be responsible for driving sales growth, new product sales, and system selling by providing dedicated high-quality application training and energy audits to different target groups in Singapore, ASEAN, and APAC.

Key Responsibilities
  • Key Account Management: Act as Key Account Manager for key customers in the Energy sector in APAC, looking for opportunities to increase new business and prospects.
  • Providing Sales Support: Give support to Armacell's distributors and end-users of Armacell materials, by providing sales support materials, samples, technical information, and installation information.
  • Achieving Specification of Armacell Products: Get Armacell materials specified on commercial construction projects by design engineers or product specifiers.
  • Managing Key Customer Relationships: Expand the company's relationship with existing customers and develop business opportunities with new customers.
  • Key Account Performance Reviews: Conduct regular reviews of key account performance, to investigate areas for service improvement and opportunities for improvement and growth.
  • Identification of New Business Opportunities: Identify opportunities for new products, markets, and product improvements to support innovation and business growth.
  • Building Competitor Intelligence: Gather information on competitor activities and strategies to identify opportunities to take their market share, and to better defend Armacell's market share.
  • Monitoring of Industry Changes: Monitor changes in laws, construction trends, government standards, or actions of industry associations that may affect the use of Armacell materials.
  • Demand Generation of Energy/Industrial Segment: Execute demand creation activities in the region by approaching Owners/EPCs and managing the relationship, supporting the technical enquiries, and influencing general/projects specification in favour of Armacell solutions.
  • Energy Audit Services: Promote energy savings and audit to Energy/Industry Majors and execute energy audit and site survey as part of value-added services and solution selling initiatives.
  • Support Customer Relationships and Development of Business Opportunities: Provide excellent training experience with existing and new customers.
  • Support Specification of Armacell Products: Work closely with design engineers or product specifiers on mock-ups and individual insulation solutions as well as energy audits and mock-ups, samples, technical information, and installation information.
  • Conduct Trainings and Audits: Conduct trainings and audits, in person and digitally, at job sites, customer facilities, and ArmaLive training facility. This can include traveling in the ASEAN region or internationally.
Requirements
  • Professional Education: A technical degree is an advantage, practical experience is crucial.
  • Professional Experience: Minimum 10 years in the construction industry, with at least 3 years of practical experience in insulation in the energy or construction industry. Training experience in installation demonstration. Experience in managing training centre. Experience in promoting Armacell products to customers and managing relationships with Japanese Customers.
  • Other Specific Skills/Knowledge: Knowledge of insulation systems and applications within the HVAC industry, Oil & Gas industry, and general industries. Deep installation and insulation knowledge. Strong interpersonal skills and training experience.
  • Language Skills: Good written & spoken English. Able to communicate in Japanese.
  • Additional Requirements: Able to travel within the region & occasional international travel.