Technical Service Provider
6 days ago
The Technical Service Provider will be responsible for providing technical support to end users on a range of devices, including Desktops, Laptops, Printers, and Smartphones.
You will troubleshoot hardware-related issues and replace parts if needed, as well as troubleshoot software-related issues and apply fixes.
- Perform Install, Move, Add, and Change activities.
- Work with team members in completing job assignments.
- Follow processes to attend assigned jobs and escalate issues.
To be successful in this role, you will need:
- Strong technical skills in troubleshooting issues related to IT products.
- At least 1 year of experience with end-user support.
- Strong technical skills in Microsoft Windows operating systems and business productivity applications (i.e., MS Office).
- Collaboration experience, including knowledge of remote control of PCs.
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Technical Service Provider
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Technical Service Provider
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Information Technology Services Provider
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IT Infrastructure Service Provider
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Technical Services Manager
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