
Healthcare Technical Professional
7 days ago
This is an opportunity to work in the healthcare sector as a technical professional. The role involves providing support, monitoring system health, maintaining servers and improving resiliency.
- Deliver new capabilities in systems monitoring, recovery and stability.
- Support regular server maintenance, system access, backups and patching.
- Maintain documentation and guides for service operations.
- Monitor service level dashboards, perform daily health checks and capacity reviews.
- Fix defects and implement resiliency improvements.
- Train staff and customers on system functionalities.
- Investigate user reported issues.
- Write and comprehend complex SQL and automation scripts.
Requirements
- Degree in computer science or other technical field.
- Technical support experience with multi-technology platforms.
- ITIL certification and strong service oriented experience preferred.
- Solid SQL scripting experience required.
- Experience in IT service operations preferred.
- Strong knowledge of IT industry environment and business needs.
- Proven experience supporting web applications.
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