Healthcare Technical Professional

7 days ago


Singapore beBeeTechnical Full time $80,000 - $110,000
Job Description

This is an opportunity to work in the healthcare sector as a technical professional. The role involves providing support, monitoring system health, maintaining servers and improving resiliency.

  • Deliver new capabilities in systems monitoring, recovery and stability.
  • Support regular server maintenance, system access, backups and patching.
  • Maintain documentation and guides for service operations.
  • Monitor service level dashboards, perform daily health checks and capacity reviews.
  • Fix defects and implement resiliency improvements.
  • Train staff and customers on system functionalities.
  • Investigate user reported issues.
  • Write and comprehend complex SQL and automation scripts.

Requirements

  • Degree in computer science or other technical field.
  • Technical support experience with multi-technology platforms.
  • ITIL certification and strong service oriented experience preferred.
  • Solid SQL scripting experience required.
  • Experience in IT service operations preferred.
  • Strong knowledge of IT industry environment and business needs.
  • Proven experience supporting web applications.


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