Global Supply Chain Excellence Leader

11 hours ago


Singapore WILSONHCG SINGAPORE PTE. LTD. Full time
About the Role

We are seeking a seasoned professional to lead our global supply chain excellence efforts as a Customer Service Lead. Reporting to the Senior Commercial Operations Manager, this position will focus on ensuring smooth and efficient supply chain processes and order fulfillment excellence workflow.

Key Responsibilities
  • Lead and ensure smooth Quote to Cash order processing and effective cross-border distribution fulfillment activities by working closely with commercial leaders to support business expansion and growth
  • Partner closely with related functions such as Warehouse Management and Logistics teams to drive entire customer purchase order (PO) lifecycle, from booking to shipment execution within the APAC region, including inventory and safety stock level management in Asia
  • Act as the primary point of contact for customer escalations, ensuring swift resolution in collaboration with manufacturing plants, commercial teams, or finance departments
  • Active involvement in enabling smooth Operations Audits, by means of strategic partnership with assigned 3PLs
Requirements
  • Bachelor's Degree with at least 7 – 9 years of relevant experience in end-to-end Supply Chain Management experiences in a complex Manufacturing environment
  • Direct Team leadership experience is mandatory for this role
  • Excellent hands-on experience and knowledge in driving Supply Chain Excellence
  • Excellent interpersonal communication skills to relay and/or drive process improvements across a global organization to important stakeholders
  • Good understanding of SAP and equivalent ERP system is highly preferred
About the Company

A well-known Global Lifescience Manufacturing business with exciting growth plans in Asia and beyond. We take pride in ensuring optimized end-to-end supply chain and procurement excellence to achieve maximized customer satisfaction.

Compensation Package

The estimated annual salary for this role is SGD 120,000 - 180,000, depending on qualifications and experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement savings plan, and opportunities for professional growth and development.



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