Client Service Representative, Financial Operations

7 days ago


Singapore Northern Trust Full time
About the Role

We are seeking an experienced Client Service Representative to join our team in financial operations. This role will provide exceptional service to clients, investment managers, and partners by acting as a primary point of contact for day-to-day operational needs related to complex client accounts.

Key Responsibilities
  • Provide timely and effective communication with clients, investment managers, and partners to resolve issues and address their concerns.
  • Monitor overall account status, assess the impact of transactions on total account relationships, and take appropriate actions to mitigate any negative effects.
  • Coordinate daily contact with Investment Managers regarding client account activities, informing them of exceptions and proposed steps for resolutions.
Requirements
  • A comprehensive understanding of processes, procedures, systems, and concepts within the job discipline.
  • Strong analytical and communication skills to effectively exchange ideas and information with colleagues and external contacts.
  • Ability to work independently and collaboratively as part of a team, with a positive attitude and self-motivation.
Benefits

As a Northern Trust partner, you will have access to a range of benefits, including:

  • A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
  • A dynamic and inclusive work environment that encourages collaboration and professional growth.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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