Community Relations Specialist

6 days ago


Singapore beBeePublicRelations Part time $3,600 - $4,800
Job Title: Community Relations Specialist

Job Summary:

The Community Relations Specialist will serve as a key contact for candidate inquiries, ensuring timely and effective resolutions to grievances. This role requires excellent interpersonal skills, a passion for issue resolution, and the ability to maintain strong relationships with candidates and internal stakeholders.

Key Responsibilities:

  • Grievance Resolution: Serve as the primary point of contact for candidate concerns, addressing complaints promptly and professionally.
  • Candidate Support: Actively listen to feedback, provide solutions, and maintain open communication channels to ensure candidate satisfaction.
  • Conflict Mediation: Mediate between candidates and recruiters to resolve misunderstandings or issues amicably.
  • Record Management: Maintain accurate and confidential records of grievances and resolutions.
  • Process Improvement: Provide insights and feedback to enhance candidate experience and satisfaction.
  • Brand Representation: Uphold the company's reputation by fostering positive relationships and ensuring professional communication at all times.

Requirements:

  • Previous experience in public relations, customer service, or a related field is preferred.
  • Strong problem-solving skills with the ability to handle sensitive situations with discretion.
  • Excellent verbal and written communication skills.
  • A friendly, empathetic, and professional demeanor.
  • Ability to work independently and commit to a flexible part-time schedule.

Why this Role?

This position offers a unique opportunity to make a meaningful impact on candidate experience and satisfaction. As a Community Relations Specialist, you will have the chance to develop your skills in conflict resolution, communication, and relationship-building while upholding the company's reputation.

What We Offer:

  • A dynamic and supportive work environment.


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