Operations Manager
4 weeks ago
The Retail Operations Manager is responsible for leading the service teams, identifying customer needs, and responding proactively to all concerns. This role manages all operations within budgeted guidelines and to the highest standards.
Key Responsibilities
1. Oversee all day-to-day operations, ensuring seamless execution and efficient use of resources.
2. Manage and maintain inventory, monitoring and evaluating performance metrics to optimize stock levels and reduce waste.
3. Source high-quality products at competitive prices, collaborating with management to drive business growth.
4. Prioritize employee safety, welfare, wellness, and health, reporting incidents and implementing corrective actions.
5. Comply with company policies, laws, and regulations, ensuring the business adheres to all necessary standards.
Requirements
1. Strong client-facing skills with excellent internal and external communication abilities.
2. Ability to diffuse tense situations between clients, suppliers, and team members.
3. Possess business management skills to oversee operational aspects of the business.
4. Effective leadership and management abilities to drive team performance and growth.
Technical Skills
1. Proficient in Microsoft Excel and Apple OS.
2. Strong administrative support and management skills.
3. Excellent communication and customer service skills.
4. Ability to work in a fast-paced environment and adapt to changing priorities.
About COCO LE HAIR & BEAUTY STUDIO
COCO LE HAIR & BEAUTY STUDIO is a dynamic and growing business, committed to delivering exceptional customer experiences and driving business growth.
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