Senior Commercial Operations Manager
2 weeks ago
**Job Overview**
Talent-Merge PTE. LTD. is seeking an experienced Senior Commercial Operations Manager to join our team in Singapore. As a key member of our commercial operations department, you will be responsible for leading the sales team in identifying and pursuing new business opportunities, building long-term relationships with clients, and ensuring that all logistics operations meet agreed service levels and performance targets.
Key Responsibilities:
- Lead the sales team in developing strong relationships with potential clients to expand the company's customer base.
- Build and maintain long-term, productive relationships with existing clients, ensuring high levels of satisfaction and identifying opportunities for upselling or service improvements.
- Oversee pricing strategies, cost analysis, and financial forecasting for logistics contracts to ensure profitability and competitiveness.
- Conduct thorough market research to identify industry trends, competitor activities, and customer needs, using insights to shape commercial strategies.
- Work closely with operations, supply chain, and procurement teams to ensure that client requirements are met effectively and efficiently while aligning with company capabilities.
- Monitor the performance of contracts through KPIs, ensuring that key deliverables are met, and reporting on performance metrics to senior management.
Requirements:
- Degree in any discipline.
- Minimum 5 years of sales experience.
- Proven track record in managing contract logistics operations, including warehousing, transportation, and inventory management, with a strong understanding of the end-to-end supply chain process.
Estimated Salary: SGD 90,000 - SGD 120,000 per annum, depending on qualifications and experience.
The ideal candidate will have expertise in negotiating contracts, pricing, and service level agreements (SLAs) with clients, vendors, and service providers to maximize profitability while maintaining high customer satisfaction. If you are a motivated and results-driven professional looking to take your career to the next level, please apply today
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