Production Support Engineer

2 days ago


Singapore DBS Bank Limited Full time
About the Role

We are seeking an experienced IT Production Support Lead to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our Core Banking system.

The successful candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead cross-functional teams. They will also have strong communication and interpersonal skills to collaborate with stakeholders at all levels.

Key Responsibilities:

  • Lead teams to resolve production issues related to the Core Banking system
  • Develop and implement process improvements to enhance operational efficiency
  • Collaborate with development teams to implement new features and enhancements
  • Maintain accurate records of system issues and resolutions
  • Provide technical guidance and support to junior team members

Requirements:

  • 7-14 years of experience in IT production support, preferably in banking or finance
  • Strong understanding of Core Banking systems and technology stacks
  • Excellent problem-solving and analytical skills
  • Effective communication and interpersonal skills
  • Experience with automation tools and scripting languages (e.g., Python)


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