Product Support Engineer

7 days ago


Singapore UNITED PERSONNEL SERVICES Full time
Roles & Responsibilities

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at KAKI BUKIT area (walking distance from Kaki Bukit MRT). They are currently looking for a PRODUCT SUPPORT ENGINEER to join their team.

Basic salary: up to $4000
Work Location: Kaki Bukit (near Kaki Bukit MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:

  • To support the sales team with on-site or remote demonstrations, installation / training / reparation of the products under service responsibility throughout the entire region.
  • Participate in sales team training courses and train sales personnel on-site to improve product knowledge and usage
  • Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
  • Provide weekly reports which may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
  • Maintain a high level of market, technical, and product knowledge by attending company training courses
  • Monitor changes in market application demand

Requirements:

  • At least a Diploma in Engineering fields
  • At least 2 years of commercial experience in servicing or supporting industrial equipment (ideally CNC and/or Laser).
  • Local & ASEAN travelling required
  • Proficient in MS Word, Excel, CRM software and CAD/CAM software
  • Good command of verbal and written English

Please submit your resume in MS Word format to patrick@united-personnel.com

Please remember to include your
1) Recent photo

2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES

21 Bukit Batok Crescent,

WCEGA Tower #11-74,

Singapore 658065

Tel: +65 6562 2321

www.united-personnel.com

Registration No: R1103478

EA Licence Number: 05C5278

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Tell employers what skills you have

Product Knowledge
Customer Followup
Hardware
Engraving
Electrical
Team Training
Exhibitions
CNC
MS Word
Technical Support

  • Singapore This is an IT support group Full time

    What you will do Under minimal supervision provides technical support for BE products to Field Sales and Service channels, along with internal PTS Engineers/Organizations on a global basis via phone, video conference, email or site visits in a consistent manner across all product offerings. Assists with department operations. How you will do it Provide...


  • Singapore This is an IT support group Full time

    Intapp is looking for a Product Support Specialist to join our Product Support team. This position is a client facing role in which you will diagnose and troubleshoot usage and technical issues with our cloud-based SaaS platform. The Product Support Specialist responsibilities include investigating, triaging, and resolving tickets that flow into the help...


  • Singapore THALES DIS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJoin a leading cybersecurity team committed to safeguarding critical business data and applications in both cloud and on-premise environments.We're seeking a Product Support Engineer to strengthen our team, support our clients, and drive security innovation.Responsibilities:Provide expert-level support (Level 2/3) for application...


  • Singapore THALES DIS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJoin a leading cybersecurity team committed to safeguarding critical business data and applications in both cloud and on-premise environments.We’re seeking a Product Support Engineer to strengthen our team, support our clients, and drive security innovation.Responsibilities: Provide expert-level support (Level 2/3) for application...


  • Singapore WORKIVA SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a skilled and customer-focused Product Support Engineer fluent in both Japanese and English to join our team in Singapore. This role involves delivering exceptional product support for our global customer base, with a focus on the Japanese market. You will collaborate with diverse teams to ensure customer success...


  • Singapore This is an IT support group Full time

    Job DescriptionWe are seeking a highly skilled Inkjet Product Development Engineer to join our HP Operations team in Singapore. This role offers a unique opportunity to contribute to innovative projects and gain hands-on experience in a dynamic environment.Main Responsibilities:Coordinate and lead internal & outsourced development activities with...


  • Singapore AB SCIEX PTE. LTD. Full time

    Roles & ResponsibilitiesBring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At SCIEX, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging...


  • Singapore AB SCIEX PTE. LTD. Full time

    Roles & ResponsibilitiesBring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.You’ll thrive in a culture of...


  • Singapore This is an IT support group Full time

    About the Team:TikTok's Customer Support team is committed to delivering exceptional support to users and creators. As a Support Process Engineer, you will play a key role in shaping policies and processes that enhance the user and creator experience.You will be responsible for designing and implementing user-centric policies and workflow guidelines,...

  • Lead SW Engineer

    3 days ago


    Singapore Visa Inc. Full time

    In this mission critical role, you will be responsible for the supervision, management and technical leadership for a team of engineers who support the EA Server system. There are over 3,200 production deployments worldwide. This role includes working closely with development and project teams for requirements analysis, design review and implementation of...


  • Singapore This is an IT support group Full time

    Job OverviewWe are seeking a reliable and detail-oriented individual to join our team as a Quality Engineering (QE) Inspector.The successful candidate will be responsible for performing visual inspections on our company's products and operating inspection tools/machines to detect any abnormalities, ensuring quality output.ResponsibilitiesSupport a safe work...

  • Product Engineer

    2 weeks ago


    Singapore RECRUIT EXPERT PTE. LTD. Full time

    Roles & ResponsibilitiesDeliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release. Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement. Maintain close interaction with Product Test...


  • Singapore NTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementsPossess experience in Linux/Unix and worked in a 24/7 shifting schedule, supporting Tier 1 banks during crucial exchange times. At least 3-5 years of working experience, preferably in Banking domain At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack...

  • Product Engineer

    1 week ago


    Singapore INDEX CAREER CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionProvide engineering support for wide range of products (RF/Mixed Signal / Digital) through all phases from development to production release Work closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement Close interaction with Product...

  • Product Engineer

    6 days ago


    Singapore HP R&D SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWhat a Product Engineer does at HP:Coordinates and leads activities of internal and outsourced development and manufacturing partners to support manufacture of products. Performs engineering analysis of defective product units or sub- assemblies, along with root-cause analysis in case of production matters. Evaluates results of...


  • Singapore This is an IT support group Full time

    Key Responsibilities: Assist BD Director in managing program related issues and correspondences Coordinate and work with tool and assembly equipment suppliers to ensure smooth program launches Design work flows and optimise production layout together with production department to improve machine efficiency Source and gather tooling and components quotation...

  • Product Engineer

    7 days ago


    Singapore SINGAPORE CHANGI TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Responsible for supporting yield improvement, driving, and managing the continuous yield and quality improvement for various devices. Responsible for having close interaction with Product Test Engineering team and communicate technical product status to management. Responsible for following up with Foundries and...

  • Production Engineer

    2 weeks ago


    Singapore GMP TECHNOLOGIES (S) PTE LTD Full time

    Roles & ResponsibilitiesResponsibilitiesTo maintain and improve system for Total Productive Maintenance master plan / schedule to production machines and equipment. To plan equipment capacity and resources basing on business projection, address equipment constraints and plan for improvement or upgrades projects to meet company goals and target. Define and...


  • Singapore NTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPossess experience in Linux/Unix and worked in a 24/7 shifting schedule, supporting Tier 1 banks during crucial exchange times. Knowledgeable in the FIX protocol and proficient in monitoring tools like ITRS, Zenoss, and Grafana. Organize upgrades and maintenance, minimizing disruptions. Follow incident handling processes,...

  • Production Support

    3 weeks ago


    Singapore U3 INFOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesDeliver a 1st class Production Support service to client's Channel stakeholders Responsible for availability, incident, problem and capacity management for the applications in scope Response and resolve incidents, problem and user queries through proper analysis Manage communication for Incidents (SLA breaches, Application Major...