Technical Coordinator
2 days ago
Nanyang Tech Pte Ltd is seeking an experienced Technical Coordinator to join our team. As a key member of our IT department, you will be responsible for coordinating various technical activities and ensuring seamless operations.
Responsibilities
* Respond promptly and professionally to all incoming inquiries and tickets within the Ticketing System.
* Coordinate with managers to schedule engineers for user support and project assignments.
* Ensure service request forms are signed by users upon service completion and provide them with a copy if required.
* Monitor and update system hostnames, including creation updates and engineer notifications for enablement.
* Check and update the system for MacBook hostname deletions.
* Coordinate and arrange decommissioning (Decom) collections.
* Generate and deliver various reports as required.
* Prepare and provide quotations to users.
* Procure computer parts from various vendors.
* Handle receiving and returning of computers and accessories.
Requirements
* Strong communication and organizational skills.
* Ability to work in a fast-paced environment and prioritize tasks effectively.
* Proficient in using software applications and tools related to ticket management and infrastructure maintenance.
* Excellent problem-solving skills and attention to detail.
Benefits
* Competitive salary package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
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