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Receptionist / Front Desk Coordinator

2 months ago

Singapore CLOUD9 BEAUTY BAR PTE. LTD. Full time

Job Summary:

CLOUD9 BEAUTY BAR PTE. LTD. is seeking a highly skilled and customer-focused Receptionist / Front Desk Executive to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Client Relations: Greet and welcome clients in a professional and friendly manner, ensuring a positive first impression of our salon.
  • Front Desk Operations: Oversee front desk duties, including collecting payments, booking appointments, and managing client records.
  • Customer Support: Respond to customer inquiries and resolve any issues in a timely and professional manner.
  • Reception Area Maintenance: Ensure the reception area is tidy and presentable at all times, maintaining a clean and organized environment.
  • Service Excellence: Foster a culture of excellent customer service, encouraging positive reviews and handling customer complaints in a professional manner.
  • Administrative Tasks: Maintain accurate records of expenses and costs, and perform other administrative duties as required.

Requirements:

  • Personality: Possess a pleasant and outgoing personality, with excellent communication and interpersonal skills.
  • Appearance: Dress well and maintain a professional appearance at all times.
  • Work Ethic: Demonstrate a strong work ethic and commitment to delivering exceptional customer service.
  • Adaptability: Be flexible and able to adapt to changing priorities and situations.

What We Offer:

  • Competitive Salary: A competitive salary package, including basic salary, commissions, incentives, and bonuses.
  • Benefits: Enjoy a range of benefits, including a 13th-month bonus and performance-based bonuses.
  • Work-Life Balance: Enjoy a healthy work-life balance, with a flexible schedule that allows for personal time and relaxation.