Incident Resolution Specialist

Job Title: Incident Resolution SpecialistAt SCIENTE INTERNATIONAL PTE. LTD., we are seeking an Incident Resolution Specialist to join our team. This role is responsible for overseeing the incident management process to ensure that incidents are promptly addressed and resolved.The ideal candidate will have a strong analytical mindset, excellent communication...

Job SummaryMizuho Bank is seeking a skilled IT Incident Management Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.Key Responsibilities:Investigate and analyze incidents to determine their root cause and...

Key ResponsibilitiesDrive swift incident resolution and coordinate with L2/L3 support teams to ensure seamless service delivery.Elevate cases to prevent SLA breaches and minimize downtime.Participate in regular incident review meetings and generate periodic service reports for stakeholders to foster transparency.Analyze incident trends and monitor Incident...

Key ResponsibilitiesDrive the prompt resolution of incidents and coordinate with support teams to minimize downtime and prevent service disruptions.Evaluate and escalate cases to prevent breaches of service level agreements and delays.Participate in regular incident review meetings and generate periodic reports for stakeholders to ensure transparency and...

Key ResponsibilitiesDrive prompt incident resolution and collaborate with support teams to ensure minimal downtime.Elevate critical cases to prevent service disruptions and delays.Participate in regular incident review sessions and produce periodic service reports for stakeholders.Analyze incident trends and monitor Incident Management KPIs to optimize...

Job Title: Incident Management SpecialistCompany Overview:Mizuho Bank is a leading financial institution with a presence in Singapore for over 40 years. We provide a wide range of banking services to our customers, including corporate finance, trade finance, cash management, and more.Job Summary:We are seeking an experienced Incident Management Specialist to...

Mizuho Bank Job DescriptionAbout the RoleMizuho Bank Ltd is the banking subsidiary of Mizuho Financial Group of Japan, one of the world's largest financial service providers. As an IT Incident Management Specialist, you will play a critical role in ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.Key...

Incident Management RoleAs an Incident Management Specialist at MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD, you will be responsible for coordinating efforts across L2 and L3 support teams to ensure timely incident resolution. This involves escalating cases involving process failures that delay resolution or result in SLA breaches, attending regular...

About the RoleThe Incident Management Team is responsible for ensuring the safety of TikTok users by responding to escalations and taking a proactive approach to investigation-related matters. As an Incident Analyst, you will be part of this team and play a crucial role in ensuring the platform is safe for consumption.Key ResponsibilitiesReconcile...

Job Title:Technology Problem Resolution SpecialistJob Description:We are seeking a skilled Technology Problem Resolution Specialist to join our team at Careerally Pte Ltd. As a key member of our IT service management team, you will play a critical role in ensuring the smooth operation of our technology infrastructure.Responsibilities:Develop and implement...

Claims Resolution SpecialistAt PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for managing and handling claims to finality within designated Settlement Authority and Claims Management Guidelines.Key Responsibilities:Manage and handle claims to...

Incident Handler ManagerAs a key member of our team, the Incident Handler Manager plays a crucial role in ensuring the swift resolution of technology incidents that impact our customers. This position involves overseeing incident management processes, collaborating with support teams, and conducting post-incident reviews to identify root causes and implement...

The Business Incident Response (BIR) team is a specialized group that provides rapid and holistic resolution of critical escalations that threaten businesses' and partners' brands, relationships, and revenue streams. The team offers dedicated support to advertisers who experience friction on our platforms. By leveraging cross-functional...

About the RoleThe Digital Forensics and Incident Response (DFIR) specialist is responsible for executing our digital forensics and incident response protocols to conduct in-depth investigations and analysis to understand the scope and impact of security breaches and implement measures for effective mitigation and recovery.During peace time, the specialist...

Roles & ResponsibilitiesResponsibilities:Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed...

Our client, a prestigious MNC leading the way in Digital Transformation, is seeking an experienced Incident Manager to join the team on a 2-year contract, with the potential for renewal or conversion to a permanent role. In this position, you will play a critical role in managing incidents, ensuring swift resolution, and improving incident management...

Meta Giving people the power to build community and bring the world closer together. The Business Incident Response (BIR) team is a specialized group that provides rapid and holistic resolution of critical escalations that threaten businesses' and partners' brands, relationships, and revenue streams. The team offers dedicated support to advertisers...

Company Profile MIZUHO BANK LTD IS THE BANKING SUBSIDIARY OF MIZUHO FINANCIAL GROUP OF JAPAN, ONE OF THE WORLD'S LARGEST FINANCIAL SERVICE PROVIDERS. IN 1974, ONE OF MIZUHO'S LEGACY BANK COMMENCED ITS BRANCH OPERATION IN SINGAPORE AND FOR OVER 40 YEARS, WE HAVE A PRESENCE IN SINGAPORE. MIZUHO BANK SINGAPORE BRANCH HOLDS A FULL BANK LICENSE AND PROVIDES...

The Business Incident Response (BIR) team is a specialized group that provides rapid and holistic resolution of critical escalations that threaten businesses' and partners' brands, relationships, and revenue streams. The team offers dedicated support to advertisers who experience friction on our platforms. By leveraging cross-functional...

Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...