Incident Resolution Specialist

About The Edge PartnershipThe Edge Partnership is a dynamic organization dedicated to delivering exceptional incident management services. We strive for excellence in our work and foster a collaborative environment that encourages growth and innovation.Job SummaryWe are seeking an experienced Incident Resolution Specialist to join our team. This role...

Job SummaryMizuho Bank is seeking a skilled IT Incident Management Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.Key Responsibilities:Investigate and analyze incidents to determine their root cause and...

Key ResponsibilitiesDrive swift incident resolution and coordinate with L2/L3 support teams to ensure seamless service delivery.Elevate cases to prevent SLA breaches and minimize downtime.Participate in regular incident review meetings and generate periodic service reports for stakeholders to foster transparency.Analyze incident trends and monitor Incident...

Key ResponsibilitiesDrive the prompt resolution of incidents and coordinate with support teams to minimize downtime and prevent service disruptions.Evaluate and escalate cases to prevent breaches of service level agreements and delays.Participate in regular incident review meetings and generate periodic reports for stakeholders to ensure transparency and...

Key ResponsibilitiesDrive prompt incident resolution and collaborate with support teams to ensure minimal downtime.Elevate critical cases to prevent service disruptions and delays.Participate in regular incident review sessions and produce periodic service reports for stakeholders.Analyze incident trends and monitor Incident Management KPIs to optimize...

The Edge Partnership is seeking a skilled Incident ManagerKey Responsibilities: Drive swift incident resolution and coordinate with Level 2/3 support teams to ensure minimal downtime. Proactively escalate cases to prevent Service Level Agreement (SLA) breaches and delays. Participate in regular incident review meetings and generate periodic service reports...

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow.We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and...

Mizuho Bank Job DescriptionAbout the RoleMizuho Bank Ltd is the banking subsidiary of Mizuho Financial Group of Japan, one of the world's largest financial service providers. As an IT Incident Management Specialist, you will play a critical role in ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.Key...

About the RoleThe Incident Management Team is responsible for ensuring the safety of TikTok users by responding to escalations and taking a proactive approach to investigation-related matters. As an Incident Analyst, you will be part of this team and play a crucial role in ensuring the platform is safe for consumption.Key ResponsibilitiesReconcile...

Incident Management RoleAs an Incident Management Specialist at MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD, you will be responsible for coordinating efforts across L2 and L3 support teams to ensure timely incident resolution. This involves escalating cases involving process failures that delay resolution or result in SLA breaches, attending regular...

Mizuho Bank is seeking an experienced IT Incident Management Specialist to join our team in Singapore. As a key member of our IT department, you will be responsible for ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems.The ideal candidate will have a proven track record of incident management experience,...

Job Title:Technology Problem Resolution SpecialistJob Description:We are seeking a skilled Technology Problem Resolution Specialist to join our team at Careerally Pte Ltd. As a key member of our IT service management team, you will play a critical role in ensuring the smooth operation of our technology infrastructure.Responsibilities:Develop and implement...

Claims Resolution SpecialistAt PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for managing and handling claims to finality within designated Settlement Authority and Claims Management Guidelines.Key Responsibilities:Manage and handle claims to...

Incident Handler ManagerAs a key member of our team, the Incident Handler Manager plays a crucial role in ensuring the swift resolution of technology incidents that impact our customers. This position involves overseeing incident management processes, collaborating with support teams, and conducting post-incident reviews to identify root causes and implement...

The Business Incident Response (BIR) team is a specialized group that provides rapid and holistic resolution of critical escalations that threaten businesses' and partners' brands, relationships, and revenue streams. The team offers dedicated support to advertisers who experience friction on our platforms. By leveraging cross-functional...

About the RoleThe Digital Forensics and Incident Response (DFIR) specialist is responsible for executing our digital forensics and incident response protocols to conduct in-depth investigations and analysis to understand the scope and impact of security breaches and implement measures for effective mitigation and recovery.During peace time, the specialist...

Job OverviewWe are seeking a highly skilled Cybersecurity Engineer to join our team as an Incident Response Specialist. The successful candidate will be responsible for monitoring and analyzing security systems, maintaining data sources, and responding to security incidents.ResponsibilitiesSecurity Monitoring and AnalysisPerform regular audits and reviews of...

Roles & ResponsibilitiesResponsibilities:Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed...

Job OverviewWe are seeking a highly skilled and motivated Dispute Resolution Specialist to join our team at Drew & Napier LLC.About the RoleThe successful candidate will be responsible for handling a range of dispute resolution matters, including commercial litigation, arbitration, and mediation. The role requires strong analytical and problem-solving...

Our client, a prestigious MNC leading the way in Digital Transformation, is seeking an experienced Incident Manager to join the team on a 2-year contract, with the potential for renewal or conversion to a permanent role. In this position, you will play a critical role in managing incidents, ensuring swift resolution, and improving incident management...