Support Academic Progression Specialist
4 days ago
We are seeking a highly organized and detail-oriented professional to join our team as a Student Services Officer. This role provides essential administrative support for assessment processes, students' results and appeal management, and academic progression.
The ideal candidate will ensure compliance with academic and assessment policies, coordinate examinations, manage student results and appeal records, and support academic staff and Unit Coordinators in their duties.
Key Responsibilities:- Assessments and Progressions: Maintain up-to-date knowledge of examination systems, policies, and procedures. Oversee the organisation, scheduling, and security of assessments and exams.
- Student Management: Advise students on course requirements and academic and assessment matters, and manage requests for paper reviews, deferred assessments, and extensions.
- Marking and Moderation: Organize and monitor the marking process, ensuring timely distribution of feedback and results release to students.
- University Procedures: Ensure student academic progress complies with regulations. Assist in preparing and attending Board of Examiners meetings and produce necessary reports.
- Degree/Diploma in Business Administration/ relevant discipline
- Proficiency in Microsoft Office and preferably with experience in student information systems or customer relationship management tools.
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