Guest Relations Supervisor

POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for...

Roles & ResponsibilitiesRespond to any questions from guests and follow up with Japanese speaking guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the...

POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....

Summary of Job Responsibilities As a Guest Services Supervisor, you will be responsible for the overall Guest Services Operations during your shift. This comprises of storage rooms, manpower deployment and break board management. Lead a team of Guest Services Dispatchers, Bell Captains and front-line bellmen and doorman in achieving service excellence...

Job SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at Marriott International. As a key member of our operations team, you will play a vital role in ensuring that our guests receive exceptional service and support throughout their stay.Key ResponsibilitiesAssist managers in ensuring daily operations run smoothly and...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

Four Seasons Hotel SingaporeA luxurious haven in the heart of Singapore, offering a tranquil escape from the city's vibrant energy. Our hotel is a testament to the perfect blend of elegance and exclusivity, providing an unparalleled experience for discerning guests.Job SummaryWe are seeking a highly motivated and charismatic Guest Relations Executive to join...

Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...

POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our...

Roles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...

POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....

We are looking for someone who: Takes pride in being a hotelier Enjoys crafting creative and best-fit solutions Is a self-starter and a team player Preferably has relevant experience in the hospitality industry Preferably comes from a hotel management-related education background Has strong interpersonal and communication skills

POSITION SUMMARY Conduct tours of local areas, explaining local points of interest. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Identify and explain room features to guests. Ensure guests’ needs are met, including special requests. Arrange transportation for...

Four Seasons Hotel Singapore A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm,...

JOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups  Work...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

Job DescriptionAs a Front Desk Supervisor at Mondrian Singapore, you will be responsible for leading the guest experience and ensuring seamless operations in the Front Office. Under the guidance of the Front Office Manager, you will supervise and coordinate all Front Office duties, including guest queries, incident reporting, and hazard management.Key...

About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, driven by a passion for delivering exceptional guest experiences. Our company culture is built on mutual respect, a commitment to excellence, and a dedication to creating lasting impressions.About the Location:Our luxury hotel in Singapore is a tranquil...

ResponsibilitiesWe are seeking a highly skilled and courteous Guest Service Officer to join our team at Far East Organization. As a key member of our residence team, you will be responsible for providing exceptional service to our guests, responding promptly and tactfully to their complaints, requests, and enquiries.Provide courteous and efficient service to...