Customer Service Professional for Central Location

1 month ago


Singapore MTC CONSULTING PTE. LTD. Full time
Job Overview
Front Desk Receptionist - Showroom in Central Location: A dynamic and exciting opportunity has arisen for a skilled Customer Service Professional to join our team at MTC Consulting Pte Ltd. This role is perfect for individuals who are passionate about delivering exceptional customer service and have excellent communication skills.

Compensation Package
The successful candidate can expect a competitive salary of $2600 plus overtime pay and variable benefits. The position is based in Central, near Queenstown, with the added bonus of working in a showroom setting.

Key Responsibilities
As a Front Desk Receptionist, your primary duties will include:
• Handling phone calls and responding to general inquiries in a professional and courteous manner
• Greeting, checking in, and announcing customers' arrival in a timely and efficient way
• Coordinating visitor arrivals and directing them to specific destinations as needed
• Managing incoming mail, parcels, and petty cash for the front desk area
• Maintaining hardcopy filing of monthly reports for the front desk area
• Collaborating with the chauffeur on pickups and drop-offs for customers
• Summarizing and verifying retail transactions for accounting purposes
• Ensuring the cleanliness and organization of the customer area

Requirements and Qualifications
To be successful in this role, you should possess:
• Previous customer service experience, preferably in a hotel lobby or flight attendant setting
• Strong interpersonal and communication skills, with the ability to work effectively with diverse groups
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment
• Proficiency in Microsoft Office and other relevant software applications

About Us
MTC Consulting Pte Ltd is a reputable consulting firm committed to excellence in customer service and satisfaction. We offer a collaborative and supportive work environment, opportunities for growth and development, and a competitive compensation package.

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