
Vehicle Workshop Operations Manager
1 week ago
Job Title: Master Vehicle Technician
- About the Role:
- This role requires a highly skilled and experienced vehicle technician to oversee daily workshop operations, ensuring high-quality repairs and efficient maintenance of vehicles. The successful candidate will have excellent leadership skills and be able to effectively coordinate tasks, manage staff, and maintain a clean and organized workshop environment.
Key Responsibilities:
- The ideal candidate will be responsible for supervising and coordinating the allocation of work orders, ensuring that all tasks are completed on time and to a high standard.
- Develop action plans to improve quality and efficiency within the workshop.
- Perform diagnosis and functional testing on complex vehicle issues.
- Support technicians in improving their diagnostic and testing skills.
- Conduct road tests with customers when necessary to identify issues.
- Provide professional assistance and support to technicians on challenging repairs.
- Oversight of workshop processes within the service department.
- Management, guidance, and motivation of service department staff.
- Monitoring the type and status of repair work.
- Supervision of compliance with company policies and regulations among employees.
- Organization of regular workshop meetings and maintenance of records.
- Final inspection of body and paint repair vehicles.
- Supervision of workshop cleanliness and proper disposal of waste.
- Monitoring rework/redo cases, analyzing them regularly, and creating action plans.
- Oversight and guidance of the work of workshop supervisors and conducting evaluations.
- Monitoring workshop supervisors in managing repair time and processes.
- Regular staff evaluations.
- Supervision of internal trainers in staff training activities.
- Reporting to the After-sales Manager.
Requirements:
- A minimum of 5 years' experience as a vehicle technician or in a similar leadership position.
- A strong understanding of vehicle repair and maintenance principles.
- Excellent leadership and communication skills.
- The ability to work effectively under pressure and meet deadlines.
- A commitment to maintaining a clean and safe working environment.
- Strong problem-solving and analytical skills.
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