Workshop Operations Manager
5 days ago
We are seeking a skilled Workshop Operations Manager to oversee daily operations within our automotive workshop. This role is crucial for ensuring that vehicles are repaired efficiently, safely, and to the highest standard. The ideal candidate will coordinate technician workflows, implement quality control measures, and serve as the key technical link between the service frontliners and workshop floor.
Job Description- Vehicle Assignment & Workflow Management:
Assess the nature and urgency of each repair or service, delegate tasks to appropriate workshop teams based on complexity and specialization, monitor work-in-progress to ensure efficient job flow and minimal downtime.
Preventive Maintenance Planning:Examine vehicle service history, mileage, and usage conditions, recommend preventive repairs or part replacements to extend vehicle lifespan, advise the Service Advisor on additional findings that may impact the service quotation.
Post-Repair Quality Control:Perform detailed inspections after repairs are completed, conduct test drives to confirm that vehicles meet all safety and performance standards, ensure that repair work adheres to both manufacturer guidelines and workshop SOPs.
Handover Notification:Notify the Service Advisor promptly once the vehicle is fully serviced and ready for collection, verify that all job cards, diagnostic reports, and checklists are properly completed and signed off, support smooth and professional customer handovers when needed.
Required Skills and Qualifications- Nitec or Diploma in Automotive Engineering or a related field;
- Minimum 2–4 years of hands-on experience in workshop operations, preferably in a supervisory or technical lead role;
- Strong understanding of automotive diagnostics, repair procedures, and parts management;
- Proven ability to lead and coordinate teams in a fast-paced environment;
- Attention to detail with a strong focus on quality control and safety;
- Excellent communication and coordination skills;
- Proficient in workshop management software and Microsoft Office;
- Valid Class 3 driving licence.
- Daily Staff Pickup: 11-seater transport provided from Pasir Ris MRT;
- Opportunities for career development and on-the-job training;
- Supportive team and positive work environment;
- Attractive staff incentives and potential bonuses.
- Work with a committed and professional automotive team;
- Opportunities for career advancement and technical upskilling;
- Attractive salary with performance-based incentives;
- Employee discounts on servicing and parts;
- Clean, well-equipped, and safe workshop environment.
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