Customer Returns Expert

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...

Role Overview The Returns and Refunds Warehouse Operations Team Lead is responsible for overseeing the quality checks and processing of returned items across SGWH, Marketplace, and Cross Border orders. This role ensures that all returns are handled efficiently, in compliance with established protocols, and contributes to dispute resolution. The Team Lead...

Product Return SpecialistWe are seeking a detail-oriented professional to manage and process product returns efficiently. The ideal candidate will coordinate with internal teams, vendors, and customers to ensure timely handling of returns, warranty claims, and defective product replacements.The Product Return Specialist plays a critical role in maintaining...

Product Return Specialist We are seeking a detail-oriented professional to manage and process product returns efficiently. The ideal candidate will coordinate with internal teams, vendors, and customers to ensure timely handling of returns, warranty claims, and defective product replacements. The Product Return Specialist plays a critical role in...

Product Return Specialist We are seeking a detail-oriented Product Return Specialist to manage and process product returns efficiently. The ideal candidate will coordinate with internal teams, vendors, and customers to ensure timely handling of returns, warranty claims, and defective product replacements.

Product Returns Coordinator Job DescriptionWe are seeking a meticulous and detail-oriented Product Returns Coordinator to manage the efficient handling of product returns. The ideal candidate will be able to effectively communicate with internal teams, vendors, and customers to ensure timely resolution of returns and warranty claims.Key...

Product Returns Coordinator Job Description We are seeking a meticulous and detail-oriented Product Returns Coordinator to manage the efficient handling of product returns. The ideal candidate will be able to effectively communicate with internal teams, vendors, and customers to ensure timely resolution of returns and warranty claims. Key...

Product Returns Coordinator Job DescriptionWe are seeking a meticulous and detail-oriented Product Returns Coordinator to manage the efficient handling of product returns.The ideal candidate will be able to effectively communicate with internal teams, vendors, and customers to ensure timely resolution of returns and warranty claims.Process and coordinate RMA...

Job Title: Returns Management SpecialistWe are seeking a highly organized and detail-oriented individual to manage our return process efficiently. The ideal candidate will coordinate with internal teams, vendors, and customers to ensure timely handling of returns, warranty claims, and defective product replacements.Job Summary:The Returns Management...

Product Return Specialist RoleWe are looking for a detail-oriented professional to manage and process product returns efficiently.The ideal candidate will coordinate with internal teams, vendors, and customers to ensure timely handling of returns, warranty claims, and defective product replacements.Key Responsibilities:Process and manage RMA requests for...