Home Care Service Coordinator

6 days ago


Singapore beBeeCare Full time $2,700
Job Overview

This role focuses on coordinating home care services, ensuring seamless delivery and client satisfaction.

Key Responsibilities:
- Collaborate with internal stakeholders to streamline service provision.
- Manage inquiries related to health services and coordinate requested services effectively.
- Utilize screening tools to assess customer needs and recommend suitable health packages.
- Partner with health divisions and external partners on referrals, submitting referral forms, and following up on action items.
- Conduct regular home visits and telephone follow-ups to engage with clients and ensure their needs are met.
- Collaborate with social and health partners to recommend appropriate care programs.
- Educate caregivers on providing effective care, support, and available financial assistance.
- Work closely with the Operations and Nurse Manager on client discharge from services.

Requirements:
- Min higher nitec / diploma in any field.

Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Adaptability and flexibility in a dynamic environment.
- Basic computer literacy and proficiency in Microsoft Office applications.

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