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Careers in Claims Management
2 weeks ago
The Claims role at our organization is a challenging and rewarding opportunity to work with our team in Singapore.
This hybrid position requires working at least three days a week in the office, with flexibility to work remotely on other days.
- Review and understand incoming documentation and new claims notifications, identifying potential problems or contentious claims, and seeking guidance when necessary.
- Identify affected policies or coverage parts for medium value claims from middle-market to large clients, validating and clarifying details to ensure proper protocol is followed.
- Determine coverage for medium complexity claims by leveraging knowledge of policies and communicating with Underwriters and Insurers to manage claims effectively.
- Address escalated issues related to claims processing, providing resolutions or deferring to Advocates for technical expertise.
- Liaise with clients on specific claim-related issues, resolving moderate complexity concerns and maintaining effective communication with all stakeholders.
- Proven experience in claims processing or a related field.
- Strong understanding of insurance policies and claims management processes.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and colleagues.
- Ability to analyze and resolve issues related to claims with a focus on detail and accuracy.
- Professional development opportunities and interesting work.
- A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
- A range of career opportunities, as well as benefits and rewards to enhance your well-being.
