Manager, Motor Claims

7 days ago

Singapore AXA Full time

**Manager, Motor Claims** **(**220003V6**)**

**PRIMARY LOCATION**: SINGAPORE-SINGAPORE-SINGAPORE

**ORGANIZATION**: AXA Singapore

**CONTRACT TYPE**: Regular

**SHIFT**: Day Job
- SCHEDULE**: Full-time

**DESCRIPTION**

**What you will be doing**
- Assist the head of Motor in overseeing the motor claims functions
- Manage and monitor a team of motor claim handler
- Review claim processes and participate in process improvement and initiative
- Approve and review claims settlement and payment
- Assessment and adjudication of Motor claim
- Ensure claim is settled correctly and promptly
- Ensuring claim is registered within the Claim Service Standar
- Ensuring claim is assessed correctly in accordance to policy coverage and within Authority Limit given
- Ensuring claim settlement is concluded promptly and within the Claim Service guideline
- Continuous communication with both External partners (eg. Surveyors/loss adjustors, agents, workshops & Investigators) & Internal partners (eg. customer care, underwriters) and providing the required support with the objective of providing quality claim service experience
- Investigate and escalate technical claim issue as and when required
- Handle adhoc queries from auditors and internal stakeholders
- Manage claims related projects

**QUALIFICATIONS**

**What we are looking for**
- At least 5 years of Motor claims handling experience
- To have experience in managing a team of claim handlers
- Good leadership and people management skills
- Excellent verbal and written communication skills and interpersonal skills
- Independent and a fast learner, able to grasp processes and system quickly
- Good knowledge of local legislations
- Able to work effectively under pressure
- Strong customer orientation, team player

**ABOUT AXA**
- AXA Insurance is part of the AXA group, a worldwide leader in insurance and asset management, with 160,000 employees serving 108 million clients in 57 countries._

AXA Singapore is now part of HSBC Group. The quality of our products, services and people will remain the same.

Find out more here: AXA Singapore is now part of HSBC Group..

AXA Singapore is now part of HSBC Group..

HSBC is one of the world’s leading international banks. Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.

**WHAT WE OFFER**

Discover a stimulating environment, based on excellence on a global scale. Are innovation and initiative important to you? Do you focus on solutions? Are you customer-orientated? We offer a wealth of career opportunities and a wide variety of positions in many fields. We want our employees to enjoy fulfilling careers and keep moving their careers in the right direction, whether at home or across the globe.

Our size and diversity of activities means our people have many opportunities to evolve, by moving roles cross-functionally or internationally, based on their performance and aspirations. At AXA, all work and no play isn’t our way. We’re creating the future with more inclusive, agile work environments. Speak to us to find out more.

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