Technical Support and Training Specialist

5 days ago

Singapore beBeeTechnical Full time $80,000 - $120,000
Job Description

The Technical Support and Training Specialist role is designed to provide comprehensive technical support and training services across the Southeast Asia region.

This position serves as a key technical resource for systems integrators, consultants, distributors, and end users, ensuring the effective deployment and operation of AV/IT solutions.

The specialist is responsible for resolving hardware and software issues, supporting system design and commissioning, and delivering structured training programs aligned with Q-SYS and other specialist platforms.

Key Responsibilities
  • Provide post-sales support for hardware and software issues across AV/IT platforms
  • Assist with pre-sales system design, specification, and solution architecture
  • Diagnose and troubleshoot complex system issues including programming, commissioning, and network configuration
  • E
  • Maintain detailed documentation of technical issues, resolutions, and best practices
  • Collaborate with internal departments to improve product performance and customer experience
Required Skills and Qualifications

To be successful in this role, you will need:

  • Education to degree level or qualification in an industry-relevant field such as sound engineering
  • Minimum 5 years' experience in professional AV, IT infrastructure, or related industries
  • Proven experience in technical support, systems engineering, or commissioning roles
  • Strong understanding of audio, video, control systems, and networking fundamentals
  • Experience with third-party control integration (e.g., Crestron, AMX) and scripting (e.g., LUA)
  • Familiarity with AV design tools such as EASE 4.0 is a plus
  • Commercial awareness and ability to support complex sales processes
  • Fluent in English; proficiency in other Southeast Asian languages is desirable
  • Exceptional problem-solving and analytical skills
  • Detail-oriented with strong organizational capabilities
  • Excellent verbal and written communication skills
  • Confident presenter with natural gravitas
  • Collaborative team player with the ability to work independently
  • Professional demeanor and discretion in handling sensitive information
Benefits

We offer a competitive remuneration package and opportunities for professional growth and development.

Others

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.

  • Application Support Specialist

    2 weeks ago

    Singapore beBee Technical Specialist Full time $100,000 - $150,000

    OverviewA technical specialist is required to provide follow the sun Level 2 production system support including:Strong knowledge on Murex MX3/G2000 in FX Cash and Commodity moduleSupporting the Front Office FXC, FXO, Precious and Base Metal Trading deskProvide End-to-End production application support with ITIL scopeCan able to handle incidents in a timely...

  • Global Technical Support Specialist

    2 days ago

    Singapore beBeeProduct Specialist Full time $90,000 - $120,000

    Job DescriptionYou will be working as a key member of our Global Construction & Infrastructure team, responsible for providing technical and market support for Motorgraders products in the Asia Pacific region.Your primary role will involve:Providing ongoing technical support to districts and dealers, ensuring they have the necessary information to provide...

  • Technical Training Specialist

    2 weeks ago

    Singapore beBeeTraining Full time $90,000 - $120,000

    Technical Training SpecialistThe role of a Technical Training Specialist is to develop and deliver high-quality training programs to support the growth and development of technical staff. The ideal candidate will have a strong background in technical training, excellent communication skills, and the ability to work effectively in a team environment.Key...

  • High-Performance Desktop Support Specialist

    6 days ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • Technical Training Specialist

    2 days ago

    Singapore beBeeTechnical Full time $90,000 - $120,000

    Job Title: Technical Training SpecialistWe are seeking a highly skilled and experienced technical training specialist to join our team. This role involves developing and delivering high-quality technical training programs to support the installation, maintenance, and troubleshooting of complex equipment.Job Description:Develop comprehensive training programs...

  • Technical Training Specialist

    2 weeks ago

    Singapore beBeetechnical Full time $6,000

    Job Title: Technical Training SpecialistWe are seeking an experienced IT professional to deliver technical training to internal teams, partners, and end-users. The ideal candidate must have a background in IT systems and applications.

  • Technical Consultant Cardio

    2 days ago

    Singapore beBeeCardio Specialist Full time

    Job Description: "> Patient Support Systems (PSS) Specialists As a regional point of contact for technical escalations, trainings, and readiness, you will drive Service Revenue and ensure the local Technical Services teams provide world-class support to this product group. This is a high-profile role responsible for working closely with Asia and...

  • Technical Consultant Cardio

    4 days ago

    Singapore beBeeCardio Specialist Full time $120,000 - $150,000

    Job Description:">Patient Support Systems (PSS) SpecialistsAs a regional point of contact for technical escalations, trainings, and readiness, you will drive Service Revenue and ensure the local Technical Services teams provide world-class support to this product group.This is a high-profile role responsible for working closely with Asia and Global TS...

  • Technical Training Specialist

    2 weeks ago

    Singapore beBeeTraining Full time $3,000 - $6,000

    Job Title: Technical Training SpecialistWe are seeking an experienced technical training specialist to deliver high-quality training programs to internal teams, partners, and end-users. The ideal candidate must have a background in IT systems and applications and preferably hold relevant certifications.Key Responsibilities:Develop and deliver instructor-led...

  • Technical Training Specialist

    1 week ago

    Singapore beBeeTechnical Full time $80,000 - $120,000

    Technical Training SpecialistWe're in an exciting area of tech, fundamentally reshaping the data storage industry.This type of work—work that changes the world—is what the tech industry was founded on.We need a Technical Training Specialist to lead with innovative thinking, grow along with us, and join our team.The role demands a learner-focused,...