Customer Experience Manager

Roles & ResponsibilitiesPosition SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Drives result by developing and executing short term action plans and long-term strategies. Leads brand initiatives to create an excellent Associate and customer experience while meeting and...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring...

Roles & ResponsibilitiesFull-Time / Part-TimeJoin our dynamic team at Impressions Kids Club, where we bring joy and creativity to children and familiesWe're looking for an enthusiastic Customer Experience & Operations Associate to create an exceptional customer journey and ensure smooth daily operations at our club.Key Responsibilities:•Provide warm and...

Roles & ResponsibilitiesStar Alliance is the world's largest airline alliance.The vision of Star Alliance is "A world effortlessly connected" and the mission of the organization is "Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities." The Star Alliance office...

Roles & ResponsibilitiesWe are looking for a Customer Experience Officer to oversee venue operations and event management to ensure the smooth running of front-of-house services with the objective of providing service standards that will position us as a world leader.KEY RESPONSIBILITIESAs a Customer Experience Officer you will be responsible for the...

Roles & ResponsibilitiesJob SummaryWe are looking for a dedicated and proactive Customer Experience Specialist to be the main in-charge of store operations, ensuring a smooth and pleasant customer experience. This role involves handling daily store activities, assisting customers, managing payments, maintaining store upkeep, and driving individual store...

About the RoleThis Senior Account Solution Engineer position requires someone who can translate complex business requirements into actionable recommendations, orchestrate sales cycles involving multiple internal and external resources, and travel up to 40% of the time.The ideal candidate should have a strong desire to set the vision, translating business...

Roles & ResponsibilitiesIn this Role, you’ll get to:• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.• Efficiently manage a large number of client inquiries professionally.• Continually assess and suggest improvements to workflows, collaborating with Team Leaders...

Roles & ResponsibilitiesIn this Role, you'll get to:• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.• Efficiently manage a large number of client inquiries professionally.• Continually assess and suggest improvements to workflows, collaborating with Team Leaders...

Roles & ResponsibilitiesResponsibilities:Develop close and confident relationship with Customers to satisfy their needs Manage communication and relation with the Customer Take total ownership on Customers' Purchase Orders (PO) from their date of receipt to their delivery and invoicing Co-ordinate the order/service treatment with appropriate Account...

Roles & ResponsibilitiesCompany OverviewWe invite you to join our team at Sterra.sg, a homegrown brand dedicated to enhancing people's lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings...

Roles & ResponsibilitiesCompany OverviewWe invite you to join our team at Sterra.sg, a homegrown brand dedicated to enhancing people's lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings...

Roles & ResponsibilitiesCompany DescriptionFounded by a team of Doctors frustrated with the current state of Men's Healthcare, this clinic is dedicated to providing personalized, discreet, and holistic men's health solutions. Located in Singapore, this clinic aims to redefine Men's Health experiences for the better.Role DescriptionThis is a full-time on-site...

Roles & ResponsibilitiesKiztopia is a successful start-up and the biggest indoor children playground in Singapore We are seeking a passionate and customer-centric Customer Experience Executive to join our team in Singapore. As the Customer Experience Executive, you will play a key role in ensuring exceptional customer satisfaction and loyalty by delivering a...

Join Our TeamAt Semiko Recruitment & Consultants, we believe in fostering a collaborative and innovative work environment. As a Customer Experience Specialist, you will play a vital role in delivering exceptional customer experiences and gathering feedback for continuous improvement.ResponsibilitiesAs a Management Trainee, you will learn the ins and outs of...

Roles & ResponsibilitiesCall Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)ResponsibilitiesAttend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & ResponsibilitiesThe Customer Experience Specialist (CES) acts as primary support for Zgonic partner and our customers. The CES is responsible for providing timely and accurate support for our Zgonic clients through quote creation, order entry, product return, warranty claim processing, pricing, as well as some miscellaneous tasks. Their top...

Roles & ResponsibilitiesKey Responsibility The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions....

Roles & ResponsibilitiesPosition Summary Provides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Drives result by developing and executing short term action plans and long-term strategies. Leads brand initiatives to create an excellent Associate and customer experience while meeting and...

Roles & ResponsibilitiesAbout Aureus GroupEstablished in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has...