Operations Manager for a Fast-Paced Restaurant Environment

18 hours ago


Singapore beBeeRestaurantOperations Full time
Job Title: Restaurant Operations Manager

Job Description:
We are seeking an experienced and skilled Restaurant Operations Manager to join our team. As a key member of the management team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that we deliver exceptional customer service and maintain high standards of food quality and safety.

Key Responsibilities:
  • Familiarize yourself with the entire restaurant operation and be able to assume responsibility for all aspects of the business if required.
  • Provide exceptional customer service and ensure that every guest has a memorable dining experience.

Performance Metrics:
Achieve monthly targets through excellent sales and service delivery.

Regulatory Compliance:
Ensure compliance with sanitation and safety regulations as per government guidelines.

Customer Service:
Respond efficiently and accurately to customer complaints, taking personal responsibility to resolve issues.

Maintenance of Work Area:
Maintain cleanliness and organization of work area and premises before and after services.

Ad Hoc Duties:
Perform ad hoc duties as required, taking instructions from supervisors and managers.

Requirements:
  • Motivated (Leadership), result-oriented(result-driven) and a fast learner
  • Good organizational and planning abilities
  • Excellent interpersonal and communication skills
  • Service-oriented in all guest interactions
  • Computer literate and with excellent interpersonal skills is a plus


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