Service Excellence Champion

Job OverviewThis role involves championing service quality and performance excellence in a contact centre environment.Key responsibilities include developing and implementing a service quality plan, fostering a service quality mindset among customer service officers, and conducting surveys to support service audits.The ideal candidate will have strong...

Job Title: Client Service Champion The Client Service Champion role is a dynamic position that requires delivering exceptional customer service to clients. Key responsibilities include:Responding to incoming calls, emails, and written correspondences in a timely and efficient manner.Maintaining client confidentiality and data security.Resolving client issues...

Montrosa is an exciting start-up in the construction industry, supplying retrofit double glazing to existing windows to reduce noise transmission and increase energy efficiency with our exclusive Magnetite Retrofit Double Glazing system. The customer relationship from first enquiry to after sales service at Montrosa is in one hand. The Customer Champion...

[What the role is]This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are keen to be part of a team that values both human touch and digital innovation in delivering excellent service.[What you will be working on]As a Deputy Manager in the Office of Organisation and Service Excellence (OSE), you will lead and...

We are seeking a skilled professional to champion service quality and performance excellence in our contact centre operations.Key Responsibilities:Implement and manage the quality assurance framework, coaching Customer Service Officers (CSOs), and ensuring adherence to service standards.Develop a comprehensive Service Quality Plan outlining QA measures,...

Job Title: Service ChampionKey Responsibilities:To deliver exceptional service standards at all times, ensuring customer satisfaction and loyalty.To provide timely and accurate information to customers regarding menu items, promotions, and special offers.To maintain a clean and safe working environment, adhering to health and safety regulations.To work...

Service Quality ChampionAs a seasoned Service Quality Champion, you will be responsible for driving excellence in our Contact Centre.Key Responsibilities:Develop and implement a Service Quality Strategy, outlining QA measures, accountability methods, KPIs, quality management, and evaluation processes.Foster a service quality mindset among Customer Service...

**General information**: **Name** Recruitment Drive - Service Champions **Ref #** 1122 **Date** Friday, August 29, 2025 **Department** People & Culture Division **Description & Requirements**: **Country** Singapore **Join Cycle & Carriage as a Service Champion!** Are you passionate about creating exceptional customer experience? Cycle & Carriage is...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

Calling All Passionate Sport Coaches! Join Our Winning Team! Are you a dedicated and enthusiastic sport coach looking for an exciting opportunity to make a significant impact on young athletes? Look no further! We are seeking exceptional sport coaches to join our dynamic team and help shape the future champions of tomorrow! Position: Sport...