Career Advancement Opportunities as Customer Support Representative
2 weeks ago
Unlock your career potential in customer service with our early professional program.
About the role:
We are seeking highly motivated and detail-oriented individuals to join our support team as customer support representatives. As key members of our team, you will play a vital role in delivering exceptional customer service to clients.
- Support clients by helping them gain access to powerful tools and data, enabling them to make critical decisions in real time.
- Collaborate with internal teams across functions and regions to resolve complex issues.
Your key responsibilities:
The successful candidate will be responsible for:
- Providing world-class customer support to clients, responding to their queries and resolving issues in a timely and professional manner.
- Working closely with internal teams to identify and address potential issues before they escalate.
We offer a dynamic work environment, opportunities for career growth and development, and a competitive compensation package. The program includes:
- An 8-week training program covering aspects such as introduction to products and services, client onboarding, and technical training.
- Opportunities for career advancement and professional growth within our organization.
- A chance to work with a diverse team of professionals and contribute to the success of global market participants.
To succeed in this role, you will need:
- A minimum of a Bachelor's degree and the ability to start full-time work.
- Up to 3 years of full-time work experience.
- Business proficiency and fluency in English and Thai to support respective clients.
- A passion for delivering outstanding customer service to clients through live, interactive media.
- Demonstrated interest in financial markets or technology.
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