Unlock Your Career Potential as a Customer Support Representative

1 week ago

Singapore beBeeCustomerSupport Full time

Unlock Your Career Potential as a Customer Support Representative in our Early Professional Program

About the Role

We are seeking highly motivated and detail-oriented individuals to join our team as Customer Support Representatives. As a key member of our support team, you will play a vital role in delivering exceptional customer service to our clients.

  • Support clients by helping them gain access to our powerful tools and data, enabling them to make critical decisions in real time.
  • Collaborate with internal teams across functions and regions to resolve complex issues.

Your Key Responsibilities

The successful candidate will be responsible for:

  • Providing world-class customer support to our clients, responding to their queries and resolving issues in a timely and professional manner.
  • Working closely with internal teams to identify and address potential issues before they escalate.

What We Offer

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

  • An 8-week training program covering aspects such as introduction to our products and services, client onboarding, and technical training.
  • Opportunities for career advancement and professional growth within our organization.
  • A chance to work with a diverse team of professionals and contribute to the success of global market participants.

Requirements

To succeed in this role, you will need:

  • A minimum of a Bachelor's degree and the ability to start full-time work in May
  • Up to 3 years of full-time work experience.
  • Business proficiency and fluency in English and Thai to support respective clients.
  • A passion for delivering outstanding customer service to clients through live, interactive media.
  • Demonstrated interest in financial markets or technology.

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