Career Opportunity: Customer Service Representative
2 weeks ago
Transform your career with a rewarding and challenging role at our company. As a customer service representative, you will be the face of our brand, handling incoming calls and enquiries from customers across various media channels.
Key responsibilities include ensuring thorough support and follow-up at all stages of the customer relation, answering general information requests on campaign facilities and quote requests, and qualifying incoming complaints to provide reasonable assistance and information to clients.
We are looking for a motivated and skilled individual with excellent communication skills in English and strong time management abilities. A diploma or higher qualification in any field is required, with preferable 2 years of working experience in the related field. However, fresh graduates are encouraged to apply.
The ideal candidate must be comfortable working with computers, have good phone etiquette, and be able to tailor responses and actions to meet specific customer needs.
As a global business process outsourcing leader, we offer advanced customer experience solutions, sales and digital marketing services, and content moderation. We cater to various industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
Our company offers attractive remuneration, great perks, and performance incentives, comprehensive medical, insurance, or social security coverage, world-class workspaces, engaging activities and recognition programs, and strong learning and development plans for career growth.
Job Segment: Customer Service Representative, Marketing Consultant, Sales Consultant, Advertising, Operations, Marketing, Sales
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