Cargo Space Management Associate

4 days ago


Singapur, Singapore Singapore Airlines Full time

Cargo Space Management Role

The successful candidate will be part of the Cargo Division, Cargo Space Management Department at Singapore Airlines.

Key Responsibilities

Queue Clearing

  • Evaluate bookings and provide suitable responses within an acceptable timeframe.
  • Juggle flight bookings to accommodate station requests and maximize bookings.
  • Process and clear booking queues efficiently.

Flight Maximisation

  • Perform pre-flight editing functions to optimize cargo loading.
  • Manage overbooking or backlog situations by adjusting bookings and allocations.
  • Work with stations to fill available space on flights and promote cargo loading in SIN.
  • Liaise with Hub Operations and Ground Handling Agents to ensure cargo is loaded as planned.
  • Liaise with Hub Operations and GHA on critical flights to optimize cargo loading.

Manage Flight Allocations

  • Update and respond to stations on ad-hoc space releases.

Manage Flight Changes

  • Reallocate space in the event of flight upgrades, downgrades, cancellations, or other changes.

Service Reliability

  • Manage overbooking to minimize service failures such as offloading.
  • Monitor cargo lying lists and rebook cargo to the next available flights.

Knowledge of Aircraft Characteristics

  • Ensure shipment compatibility on flights booked.
  • Verify special cargo acceptance and booked loads on requested flights.
  • Check dry ice limits on aircraft.
  • Check for special operational requirements of shipments.

Operational Issues

  • Work closely with Hub Operations on operational issues.

Communication with Stations

  • Ensure frequent communications with stations on space outlook and request status.

IT Tools

  • Embrace IT tools to improve work processes and operational efficiency.

Requirements

  • Diploma holder in a relevant field.
  • Knowledge of the Airfreight Industry.
  • Experience in Operations division of an airfreight company (good to have but not essential).
  • Understanding of IT and air cargo industry.
  • Strong communication skills.
  • Ability to work on non-routine problems.
  • Ability to work with people at different levels.
  • Ability to work within a team.
  • Ability to manage time and prioritize work accordingly.
  • Open to work on rotating shifts (8.5 hours shift).


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