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Community Director
2 weeks ago
This senior leadership role involves strengthening and expanding our network of like-minded individuals working towards creating meaningful social change. The ideal candidate will be a seasoned professional with experience in leading membership growth, engagement, and program development initiatives.
- Develop and implement strategies to increase membership numbers, improve retention rates, and enhance the overall member experience.
- Identify and engage potential members through existing networks, partnerships, and outreach efforts.
- Stay up-to-date with philanthropy trends and ensure our programs remain relevant and impactful.
Membership Engagement Programmes
- Design and oversee initiatives that foster collaboration, learning, and community building among members.
- Streamline the member journey across all touchpoints to ensure seamless and valuable interactions.
- Pilot new formats for member exchange and networking.
- Analyze feedback and data to refine engagement strategies.
Systems Operations
- Enhance CRM systems and internal processes to track and deliver high-quality services.
- Train staff to maintain exceptional standards in member engagement.
- Conduct regular reviews of membership offerings to guarantee ongoing value.
Events Outreach
- Oversee planning and execution of flagship events and convenings.
- Manage marketing and communications related to member outreach.
- Build strategic partnerships to expand reach and strengthen engagement.
Organisational Leadership
- Collaborate with the CEO on strategy development and execution.
- Contribute to resource planning and team coordination.
- Support internal alignment across functions and initiatives.
Key Qualifications
- 10-15 years of professional experience, including 5+ years in leadership roles.
- Minimum 2 years in the social impact and philanthropy sector in Asia.
- Strong background in philanthropy, especially foundations advisory services or intermediaries.
- Proven track record in membership growth, engagement, and program development.
- Experience with CRM and digital engagement tools.
- Comfortable working with senior stakeholders and UHNW individuals.
Benefits
- Opportunity to shape and grow Asia's leading philanthropy network.
- Strategic leadership role with regional impact.
- Play a central part in expanding our community and influence in the sector.
- Collaborate with leading philanthropists and changemakers in Asia.