Full-time Customer Service Role

2 weeks ago

Singapore beBeeCustomerService Full time $4,400 - $5,600
Customer Service Representative Job Summary

We are seeking a highly motivated and customer-focused individual to take on the role of Customer Service Representative.

Main Responsibilities:

  • Customer Interaction: Serve as the first point of contact for customers, greeting walk-in customers, answering phone calls, and responding to emails professionally and promptly.
  • Issue Resolution: Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
  • Product Knowledge: Maintain up-to-date knowledge of all products and services to provide accurate information to customers.
  • Operational Tasks: Operate the POS system to process transactions, ensuring end-of-day cash handling and POS records are accurate.
  • Administrative Duties: Create invoices, prepare transfer orders accurately and timely, perform light administrative tasks, and maintain inventory.
  • Store Maintenance: Maintain a clean, organized, and welcoming front desk/reception area and perform basic housekeeping duties to ensure a clean and inviting environment for customers.

Requirements:

  • Any admin/customer service experience can apply. Applicants must be able to work in a fast-paced environment and possess excellent communication skills.

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