full-time customer service officer

2 weeks ago

Singapore National Service Resort & Country Club Full time $2,500 - $3,000 per year

Roles & Responsibilities

The Job:

  • Handle telephone/walk-in enquiries regarding bungalow bookings and reservations.
  • Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
  • Ensure seamless and smooth check in/out of guests/members.
  • Collect payment for bungalow rentals and facilities usage.
  • Compile and tally cash collected against revenue collection report at the end of the day.
  • Raise billing requests as and when required.
  • Record, compile and follow-up on lost and found item.
  • Generate daily check-in lists for security & housekeeping info.
  • Ensure adequate supply of stationeries for smooth daily operations.
  • Submit monthly photocopier meter record.

Requirements:

  • Minimum GCE 'N' level with one year experience in similar field
  • Customer service oriented
  • Possess good interpersonal and communication skills
  • Good Customer Service skills & Integrity
  • Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

  • 5-day work week (Mon to Sun)
  • Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8pm
  • Laundry allowance provided
  • Staff transport provided at Tanah Merah MRT station

Attractive Employee Benefits*

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Long Service Award
  • Birthday gift
  • Corporate rate for selected tourist attraction
  • Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

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