Learning Operations Manager
4 days ago
We are seeking an experienced Learning Operations Manager to join our team at SYNAPXE PTE. LTD.
About the Role:This is a senior management position that requires strong leadership and operational skills. The successful candidate will be responsible for managing the learning operations, digitalization efforts, and productivity initiatives within our organization.
Key Responsibilities:- Establish a strong learning delivery structure that enables good employee experience and productivity
- Review and update the Learning and Development Policy to align with our learning philosophies and operating model
- Develop and implement standard operating procedures for key learning operations
- Monitor and track learning budget utilization, mandatory program completion, and report learning metrics to business units and the organization
- Spearhead learning digitalization efforts, including procurement of e-learning tools and in-house creation of e-learning programs
- Manage the SuccessFactors Learning Management System, ensuring seamless setup and integration with other e-learning platforms
- Review and establish common contractual terms with external learning vendors
- Manage enterprise-level learning subscriptions and ensure good return-on-investment
- Oversee learning facilities setup and maintenance to support delivery of learning programs
- 15+ years of working experience, with prior experience in Learning and Development domain
- 5+ years of supervisory experience managing a small team independently
- Proven track record in managing learning operations, facilitation, program development, and learning solutions deployment
- Advanced Certificate in Learning and Performance or other established learning certifications
- Ability to handle intense workload, set up systems and structures, and project manage multiple workstreams
- Good stakeholder management skills and enterprising mindset
- Positive, growth-oriented mindset, energetic, collaborative, meticulous, and enjoys fast-paced environment
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